Funerals Australia Services & Information

When the time comes to arranging a funeral, most people have little or no prior experience and may feel unsure about where to start. A Funerals Australia member can guide and support you through each step, helping you create a farewell that reflects your wishes and is conducted with professionalism, dignity, and care.

For over 90 years, Funerals Australia members have been a guiding hand to families, helping them through the challenging time of farewelling a loved one. They bring compassion, expertise and care to every funeral they arrange and are guided by a strict code of ethics and code of conduct, providing families and the community with reassurance that their loved ones are treated with respect and care every step of the way.

Funerals Australia members meet strict Premises, Equipment and Vehicles standards and are re-accredited every three years. All member firms complete annual Continuing Professional Development to maintain best practice and uphold high standards in safety, legal compliance and care ensuring consistent, high-quality service when it matters most.

Contact the person’s doctor. A doctor must certify that death has occurred. Normally funeral arrangements cannot be completed until the doctor has signed and issued a Death Certificate. The Funeral Director can then take the deceased into their care.

In Australia the great majority of deaths occur in hospital or other care facilities, in which case those authorities take care of the medical formalities.

In certain instances it may not be legally possible for the doctor to issue a Death Certificate and there is necessity for police and coronial involvement. We would advise that you contact the relevant authorities for full details as regulations do vary from state to state.

If the doctor is unable to certify the cause of death it is necessary to contact the police, who then will liaise with coronial staff. This will be necessary in such instances as:

• death other than by natural causes, including violence, accidental or unusual causes
• death whilst under anesthetic (or within 24 hours of the administration of an anesthetic)
• unexpected death
• death of a person in an institution, a prison or in police custody, drug or alcohol rehabilitation centre, and
• when the cause of death is unknown.

Coronial staff or a Government appointed Funeral Director will transfer the deceased to the Coroner.

A post mortem examination, also know as an autopsy, is a detailed examination externally, and of internal organs, to establish the cause of death. This examination is conducted by a doctor known as a pathologist. An approach to a Funeral Director of your choice should be made as soon as possible. The Funeral Director will then liaise with coronial staff regarding release of the deceased into their care.

A Funeral Director should be notified immediately. They should be able to arrange for the transport of the deceased and attend to any statutory or customs requirements. In these circumstances there is usually an additional fee for the transportation of the deceased

In most instances, the Next of Kin is responsible for arranging the funeral of the deceased, for example: spouse, child, parent, legal partner or sibling.

In the instance of dispute, where it is known a Will exists, the arbiter of arrangements is deemed to be the nominated Executor. The Executor may in his/her discretion appoint a person to make necessary arrangements with a Funeral Director. Such occasions however, are infrequent and most arrangements are made by the Next of Kin.

In some cases authorities in institutions where a person may not have any known relatives may need to make necessary arrangements. This is usually done by the Social Worker or another authorised officer.

The number of people in Australia choosing to be cremated is steadily increasing. Whilst there is some variance between states and territories, cremations now outnumber burials. Cremation funerals are much higher in city areas where crematory facilities are available. Rural and remote regions predominate in burials.

People have a choice of either burial or cremation. In certain cultures cremation is not favoured (or may be prohibited within the relevant faith belief). In other cultures the opposite may occur with cremation being the custom, for example, in the Hindu tradition.

Ultimately, this decision is a matter of personal choice. Future trends may see higher instances of cremation due to increasing limits on cemetery space within or convenient to population centres.

You may need basic information about the deceased including full name, address, gender, occupation, place and date of death. Access to a Birth Certificate or Passport, and Marriage Certificate may be useful.

The family has absolute choice with certain exceptions as in the case of Coronial investigation in some murder cases, where permission may be given for a funeral by burial only.

A Funeral Director can volunteer options to a family but ultimately it is the family’s right to choose whatever they wish, providing necessary legal requirements are met. There may be some variation between states and territories within Australia, however, in most instances relevant Health Departments require the deceased to be placed in a coffin or casket for burial or cremation. In the case of cremation the coffin or casket must be combustible.

Again in certain states funerals may be Government assisted in the event of insufficient funds. Such funerals have limitations on choices. Advice, when necessary, should be given in the first instance by a Funeral Director, Social Worker or relevant Government Office.

The death of a loved one affects everyone in the family, including the children. With a loving explanation of what it’s about and what will happen, they should be encouraged (though not forced) to share the funeral experience with the rest of the family and friends. Children can gain comfort from taking part in the family’s mourning, knowing that they are included in the event and not left out because they are ‘too young to understand’. Children need to say goodbye too!

The obvious and understandable question, like building a house – the answer could be almost limitless. There are certain necessary inclusions and certifications required, some of which have fixed costs, some of which are negotiable. The concept of cremation being much less in cost than burial may not always be the case if the family already have a licence/lease for a grave which has allowed provision for further interments, in which case reopening and digging fees would apply.

A specific answer cannot be given to this question because of the scope of options available. The costs of a funeral are categorised under:

• professional service fees
• disbursements, i.e. the Funeral Director’s out of pocket expenses, and
• coffin or casket choice.

Essentially, Embalming is the process of replacing bodily fluids with chemical fluids for the purposes of:

• preservation of the body
• infection control, and
• enhancing the presentation of the deceased.

Embalming can be minimal or unnecessary in some instances; partial for the benefit of families wishing to ‘view’ and/or when the funeral may be within a week; or full embalming as may be expected in some cultures or when the body is to be repatriated interstate or overseas.

A viewing gives loved ones the opportunity to see and spend time with the deceased prior to the funeral. Again, in some cultures it may also occur during the funeral. An identification viewing is necessary in coronial reported details and occurs at the Coroner’s facility prior to funeral arrangements. In some states it is also obligatory for a person who knew the deceased to view and sign an official identification form which must be sighted and retained by the Crematorium authority prior to cremation.

In a general sense, otherwise there is not an obligation to view, however, the therapeutic benefits of a viewing to the grieving process are well regarded and recommended. It is nonetheless a matter of personal choice and requires sensitivity in approach, the physical environment and setting. Provided explanations are given to children in language that they can understand, there is no reason why they should not have the opportunity to be involved – however, allow them to decide.

Viewings can offer these chances we wish we had…’if only’, to:

• bring an end to unfinished business
• confirm the reality of death, and
• to say the “I love you”, “I’m sorry”, “If only” words we may wish to say.

After the cremation process only the heavy bones of the deceased are left. They are granulated to provide the “Ashes”. Each Funeral Home/Crematorium will have a different process and it is best to discuss these details with your Funeral Director